Privacy Policy

sll77 ("the Company", "we", "us", "our") is committed to protecting the privacy and personal data of all users ("Players", "you", "your") who access our online gaming and sports betting platform. This Privacy Policy explains in detail what personal information we collect, why we collect it, how we use it, with whom we share it, and what rights you have regarding your data.

This policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy. Together, these documents form the complete legal framework governing your use of the sll77 platform.

We process personal data in accordance with applicable data protection laws, including internationally recognised standards equivalent to the European Union's General Data Protection Regulation (GDPR). This policy applies to all personal data collected through the sll77 website, mobile applications, and related services, regardless of the Player's country of residence.

sll77 is the data controller responsible for the personal information collected through the platform. This means we determine the purposes for which, and the manner in which, your personal data is processed.

For any questions, concerns, or requests related to your personal data, you may contact our Data Protection Officer at:

sll77 collects several categories of personal information to provide our services, comply with legal obligations, and ensure platform security. The types of data we collect are outlined below:

Personal data collected by sll77 is used for the following specific purposes:

• Account Creation & Management: To register and maintain your user account, authenticate your identity, and enable secure platform access.
• Transaction Processing: To facilitate deposits and withdrawals using BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, OVO, DANA, GoPay, ShopeePay, and LinkAja payment methods.
• Identity Verification (KYC): To comply with anti-money-laundering (AML) regulations, verify Player age and identity, and prevent fraud and account duplication.
• Game & Betting Operations: To deliver casino games, sports betting markets (including BRI Liga 1, EPL, La Liga, Champions League, togel markets), process wagers, determine outcomes, and credit winnings.
• Bonus & Promotion Management: To administer welcome bonuses, deposit match offers, free spins, cashback, and loyalty rewards; to track wagering requirements and eligibility.
• Customer Support: To respond to enquiries, resolve disputes, provide technical assistance, and maintain communication records for quality assurance.
• Security & Fraud Prevention: To detect and prevent unauthorised access, fraudulent activity, collusion, bonus abuse, and other prohibited conduct as defined in our Terms & Conditions.
• Responsible Gaming: To monitor gaming behaviour, implement deposit limits, enforce self-exclusion requests, and provide responsible gaming interventions when patterns of concern are identified.
• Legal Compliance: To fulfil regulatory reporting obligations, respond to lawful requests from authorities, and maintain records as required by applicable gaming and financial regulation.
• Platform Improvement: To analyse usage patterns, optimise user experience, develop new features, and conduct internal research (using aggregated, anonymised data where possible).
• Marketing Communications: To send promotional offers, newsletters, and updates about new games or features (only to Players who have consented to receive marketing communications; opt-out available at any time).

Under applicable data protection laws, sll77 must have a valid legal basis for processing your personal data. We rely on the following legal grounds:

sll77 does not sell or rent personal data to third parties. However, we do share your information with selected external partners who provide essential services on our behalf. All third-party processors are contractually bound to maintain confidentiality and process data only in accordance with our instructions and applicable law.

Personal data may be disclosed to the following categories of recipients:

• Payment Processors: Banks and payment gateway providers (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, OVO, DANA, GoPay, ShopeePay, LinkAja) receive financial data necessary to process deposits and withdrawals.
• Game Providers: Studios such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft receive limited technical data (session identifiers, bet amounts) required to deliver games and determine outcomes. They do not receive your identity documents or contact information.
• Identity Verification Services: Third-party KYC/AML providers verify the authenticity of identity documents and check Players against global sanctions lists and politically exposed persons (PEP) databases.
• Customer Support Tools: Live chat and helpdesk software providers process communication data to enable support delivery. All support transcripts are treated as confidential.
• Cloud Infrastructure Providers: Data storage and server hosting partners maintain the technical infrastructure that powers the sll77 platform. Data is encrypted both in transit and at rest.
• Marketing & Analytics Platforms: Where you have consented to marketing, we may share limited contact data with email service providers. Analytics providers receive anonymised usage data to help us understand platform performance.
• Legal & Regulatory Authorities: We may disclose personal data to licensing authorities, law enforcement agencies, tax authorities, and courts when legally required or when necessary to protect our rights, property, or safety.
• Corporate Transactions: In the event of a merger, acquisition, or sale of business assets, your personal data may be transferred to the acquiring entity, subject to the same privacy protections outlined in this policy.

sll77 operates on an international basis and serves Players from multiple jurisdictions, including Indonesia. Personal data collected from Indonesian players may be transferred to, stored in, and processed in countries outside Indonesia, including countries that may have different data protection standards.

Where data is transferred internationally, we implement appropriate safeguards to ensure your personal information remains protected to the same standard as required under this Privacy Policy. These safeguards include:

• Contractual data protection clauses with third-party processors, based on internationally recognised standard contractual clauses.
• Selection of processors located in jurisdictions with adequate data protection frameworks recognised by international standards bodies.
• Technical and organisational security measures, including encryption, access controls, and secure data transmission protocols.

By using the sll77 platform, you acknowledge and consent to the international transfer of your personal data as described in this section.

Personal data is retained by sll77 only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations.

When personal data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an identifiable individual. Anonymised data may be retained indefinitely for statistical and research purposes.

sll77 implements comprehensive technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, or damage. Our security framework includes:

• Encryption: All data transmitted between your device and sll77 servers is encrypted using 256-bit SSL/TLS protocols. Sensitive data stored in our databases is encrypted at rest using industry-standard AES-256 encryption.
• Access Controls: Personal data is accessible only to authorised personnel who require it to perform their job functions. All access is logged, audited, and subject to role-based permission systems.
• Authentication: Secure password policies, including minimum complexity requirements, are enforced. Two-factor authentication (2FA) is available and recommended for all Players.
• Network Security: Firewalls, intrusion detection systems, and DDoS protection safeguard our infrastructure against external threats. Regular penetration testing is conducted by independent security auditors.
• Data Segregation: Financial data, identity documents, and gaming records are stored in separate secure environments to limit exposure in the event of a security incident.
• Employee Training: All staff undergo mandatory data protection training and are bound by confidentiality obligations under their employment contracts.
• Incident Response: We maintain a documented data breach response plan. In the event of a breach affecting your personal data, we will notify you and relevant authorities within 72 hours, as required by law.

While we employ robust security measures, no system is entirely immune to attack. Players are responsible for maintaining the security of their own devices and login credentials. Do not share your password or leave your account logged in on shared devices.

Under applicable data protection laws, you have the following rights regarding your personal information:

• Right of Access: You may request a copy of all personal data we hold about you. We will provide this information in a structured, commonly used, machine-readable format within 30 days of your request.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request correction. Many data fields can be updated directly through your account settings.
• Right to Erasure (Right to be Forgotten): You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent. Note that certain data must be retained for legal and regulatory reasons even after account closure.
• Right to Restriction of Processing: You may request that we temporarily suspend processing of your personal data in certain circumstances, such as while we verify the accuracy of contested information.
• Right to Data Portability: You may request a copy of your personal data in a portable format that can be transferred to another service provider.
• Right to Object: You may object to processing of your personal data for direct marketing purposes at any time. For processing based on legitimate interests, you may object and require us to demonstrate compelling grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent (e.g., marketing emails), you may withdraw that consent at any time without affecting the lawfulness of processing conducted prior to withdrawal.
• Right to Lodge a Complaint: If you believe we have not handled your personal data in accordance with applicable law, you have the right to file a complaint with a data protection supervisory authority in your jurisdiction.

To exercise any of these rights, contact our Data Protection Officer at [email protected] with the subject line "Privacy Rights Request". We will respond within 30 days and may request identity verification to protect your data from unauthorised disclosure.

sll77 uses cookies and similar tracking technologies to enhance user experience, maintain session state, analyse platform usage, and deliver personalised content. A cookie is a small text file stored on your device that allows us to recognise you on subsequent visits.

The types of cookies we use include:

Most browsers allow you to refuse cookies or alert you when cookies are being sent. However, disabling certain cookies may impair your ability to use parts of the sll77 platform. For detailed information on managing cookies in your browser, consult your browser's help documentation.

sll77 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. Material changes will be communicated to all Players via email to the registered account address and by a prominent notice on the platform homepage.

The "Last Updated" date at the top of this policy indicates when the most recent revision was made. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Continued use of the sll77 platform following the effective date of a revised Privacy Policy constitutes acceptance of the updated terms. If you do not agree with the revised policy, you should cease using the platform and request account closure.

If you have any questions, concerns, or complaints regarding this Privacy Policy or our data protection practices, please contact us:

We take all privacy complaints seriously and will investigate thoroughly. If you are not satisfied with our response, you have the right to escalate your complaint to the data protection supervisory authority in your jurisdiction.

For general platform support unrelated to privacy concerns, visit our FAQ page or consult the Terms & Conditions for contact information.